What is better AnswerDash or Zendesk? To make sure you find the most useful and productive Customer Support Software for your enterprise, you should compare products available on the market. For example, here you may match AnswerDash’s overall score of 8.0 against Zendesk’s score of 9.7. You can also evaluate their general user satisfaction: AnswerDash (N/A%) vs. Zendesk (98%).
In addition, you can evaluate their good and bad points feature by feature, including their terms and conditions and prices. By comparing products you are sure that you choose the best software for your budget. It goes without saying you must understand your unique needs to realize which solution matches those needs.
Our experts made sure to review all popular Customer Support Software services available out there, but among all the ones we reviewed these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.
Contact AnswerDash for pricing information and other product details. You can also submit a request for a free demo to see if the software is a good fit for your business.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
No Customer Support Software will manate to cover all the needs of a company. Even though key features of AnswerDash and Zendesk are important you should also thoroughly explore the integrations offered by every software. Very often your team will already be using other types of SaaS software in your company and it’s much wiser to go with products that integrate well with each other. If you do that you will be able to be certain of an effortless transfer of data between your teams and software used, which can significantly reduce time wasted on migrating between one product and the next.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
