What is better AnswerDash or NinjaOne (Formerly NinjaRMM)? If you wish to have a quick way to decide which Customer Support Software product is better, our unique method gives AnswerDash a score of 8.0 and NinjaOne (Formerly NinjaRMM) a score of 8.6 for all round quality and performance. At the same time, AnswerDash is rated at N/A%, while NinjaOne (Formerly NinjaRMM) is rated 93% for their user satisfaction level.
You can also examine their product details, such as modules, tools, options, plans, costs, and many more. Find out whether the solution can customize at least part of its funnels to ensure the software matches your own business processes.
We are aware that not all businesses have the time to test a wide range of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Contact AnswerDash for pricing information and other product details. You can also submit a request for a free demo to see if the software is a good fit for your business.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Please keep in mind that even though both AnswerDash and NinjaOne (Formerly NinjaRMM) may offer a top quality array of features each service might be aimed at a different business size. If you are analyzing various solutions you should focus on a company size they are catering to. Some elements may scale up efficiently for big enterprises but if you own a small or medium company it’s frequently more sensible to avoid paying for customized features that you might never actually use.
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