AlertOps
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable Incident Alerts
- Communication Channels
- Smart Routing
- Incident & Alert Escalations
- Automated Workflows
- Mobil Incident Management
- On-Call Scheduling
- Integrations
- Dashboards & Reports
- Team Management
- Enterprise Security
Pricing Info
Pricing Info
AlertOps offers several plans for users to choose from, including an enterprise pricing plan that gives you access to all of the features of the incident management and response solution. Here are the details:
Starter Pack – $0
- Android & iOS app
- Unlimited push & email notifications
- 125 SMS or 25 Voice notifications (US/Canada)
- 75 SMS or 25 Voice notifications (International)
- Unlimited teams
- On-call schedules
- Escalations
- Open API
- Integrations with monitoring tools
- Integrations with ChatOps
- Security roles
- Incident alert prioritization & deduplication
- Rich alerts
- Alert lifecycle monitoring
- Unlimited API requests
- Support via online help center
Standard – $8/month ($5 if billed annually)
- All features in Starter Pack, Plus:
- Unlimited SMS or Voice notifications (US/Canada)
- 25 SMS or 25 Voice notifications/user/month (International)
- Support via online help center, email, & chat
Premium – $18/month ($15 if billed annually)
- All features in Standard Plan, Plus:
- Unlimited SMS or Voice notifications (International)
- Heartbeat tracking
- Integrations with external & ITSM tools
- Phone number for live call routing
- Limited custom workflows
- Alert suppressions & delays
- Unified notification rules
- Flexible routing
- Custom actions
- Custom alert mapping
- Incident opt-out
- Operations dashboard
- Reports on alerts & notifications
- Reports on incident management
Enterprise – $27/month ($23 if billed annually)
- All features in Premium Plan, Plus:
- Unlimited custom security roles
- Stakeholders communication
- Unlimited custom workflows
- Flexible grouping
- Manual alerts
- Message templates
- Access to conference bridge
- 24/7 Support for critical responses
- White glove customer onboarding
- Extended proof of concept
Integrations
Integrations
AlertOps integrates with:
- Slack
- Microsoft Teams
- Zoom
- Salesforce Case Management
- Zendesk
- VMware
- StatusPage.io
- Terraform Cloud
- Pipedrive
- SolarWinds
- Spiceworks
- Splunk
- GitLab
- GitHub
- FreshDesk
- FreshService
- Nagios
- Jira
- Jenkins
- ConnectWise Manage
- Confluence
- Bitbucket
- AWS CloudWatch
- AppDynamics
- BigPanda
- Manage Engine Service Desk Plus
- Microsoft Azure
- Google StackDriver
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The University of Memphis, Intel, Sanofi
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AlertOps is an incident management solution that provides ITOps, DevOps, SecOps, amd IT helpdesk teams with an efficient and effective way to monitor, analyze, and resolve critical and complex IT events and issues.
Company Email
sales@alertops.com
Contact No.
Company's Address
AlertOps Technology
125 Fairfield Way #330, Bloomingdale, Illinois, 60108
USA
AlertOps Comparisons
Popular AlertOps Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket Management
- Case Scheduling
- Social Media Management
- Service Catalog Management
- Asset Management
- Contract Management
- Knowledge Base Management
- Work Log Management
- Calendar & Resource Management
- Invoicing & Billing
- Translation Management
- Self-Service Portal
- Service Level Agreement
- Reports
- Integrations
Pricing Info
Nilex Enterprise has a straightforward enterprise pricing option that meets your varying operational needs. The pricing is also based on the number of users you need to support with a minimum requirement of five licenses.
Nilex Enterprise – request pricing information
- Service Catalog Management
- Order Management
- Invoice Management
- Work Log
Integrations
Nilex can integrate with telephone switchboards and the following applications:
- Google Apps
- Microsoft Exchange
- Microsoft Active Directory
- Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aarhus Tech, DLF Seeds & Science, Herrljunga Kommun
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive and scalable IT support and management platform that can be customized with no coding.
Company Email
sales@nilex.se
Contact No.
Company's Address
Nilex AB
Östra Sandgatan 12
Helsingborg, 252 27
Sweden
Nilex Enterprise Comparisons
Popular Nilex Enterprise Alternatives
Every time you choose a service that you are sure will work best for your business you shouldn’t simply pay attention to what reviewers have to say about it. In many cases personal experience with the product will vary, depending on your own preferences and work processes. That’s why in our reviews we also give our User Satisfaction Rating for each software to give you a quick impression of how actual users of AlertOps and Nilex Enterprise estimate their experience with the solution. Our algorithm is based on detailed analysis of product mentions on other sites, social networks as well as blogs, so you are going to get a comprehensive and credible landscape of what other clients think about each app. In this example AlertOps got a total satisfaction rating at 98% while for Nilex Enterprise N/A% of users say they had an enjoyable experience with it.
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