What is better AIChatbot or LiveAgent? Getting the best Customer Support Software for your firm is crucial to increasing your company’s effectiveness. In our platform, it is simple to examine various solutions to see which one is the right software for your requirements. Here you can match AIChatbot vs. LiveAgent and look at their overall scores (8.5 vs. 9.4, respectively) and user satisfaction rating (96% vs. 99%, respectively).
Additionally, you can look at the details of costs, terms and conditions, plans, functions, tools, and more, and find out which software offers more benefits for your business. In general, select the software that lets you to add/remove features and price terms to match your company growth or lack of it.
At this time, the leading products in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Almost as important as useful features and client support level are pricing packages given by AIChatbot and LiveAgent. Although price should not be the only aspect it’s definitely a key thing to consider. You should count on a flexible pricing package that can be matched with your company size and painlessly scaled up if your business grows. You should be certain you don’t select packages that have complex features that you won’t use and always try to contact with the vendor directly as big companies can frequently benefit from more affordable prices. You should also try out a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to pay any money and provides you with a solid overview of what it’s like to work with AIChatbot and LiveAgent.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
