What is better ZupportDesk or TOPdesk? When you compare ZupportDesk and TOPdesk, it is possible to see which Help Desk Software product is the better option. This guarantees that your business can get the most productive and effective application. You can study the details, such as available tools, pricing, plans offered by each vendor, offer stipulations, and many more
We also let you evaluate their all round scores to know which one appears to be more beneficial for your firm. ZupportDesk has 8.0 points for overall quality and N/A% rating for user satisfaction; while TOPdesk has 8.5 points for overall quality and 96% for user satisfaction. Likewise, you can also assess which vendor is more dependable by sending an an email question to both and see which one replies without delays.
In case you you need to quickly find the more reliable Help Desk Software according to our review team we suggest you check out the following products: Salesforce Service Cloud, Zendesk, Freshdesk.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Every time you pick a service that you are sure will be an actual asset for your team you shouldn’t simply focus on what experts have to say about it. In many cases personal experience with the solution will vary, depending on your own preferences and work processes. This is why in our reviews we also give our User Satisfaction Rating for each software to give you a reliable impression of how real users of ZupportDesk and TOPdesk rate their experience with the solution. Our algorithm is built around detailed analysis of product appearances on other websites, social media and blogs, so you will receive a comprehensive and reliable picture of what other users think about each service. In this case ZupportDesk has a total satisfaction rating at N/A% while for TOPdesk 96% of users express they had a positive experience with it.
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