What is better ZupportDesk or Help Scout? You have such a wide range of Help Desk Software choices in today’s state of that industry that selecting the best product may be overwhelming. On our comparison page, it is simple to evaluate the tool, stipulations, available plans, and more details of ZupportDesk and Help Scout.
You can check their score (8.0 for ZupportDesk vs. 8.9 for Help Scout) and user satisfaction level (N/A% for ZupportDesk vs. 98% for Help Scout). The scores and ratings give you an overall idea how these two software products perform. In addition, make sure if the solution can integrate with existing business apps to promote greater productivity.
At the moment, the best services in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Up to 10 Users
Unlimited messages & storage
1 Mailbox
1 Docs knowledge base
Reports (30 days of history)
Saved Replies
Beacon
Following
@mentions
Outstanding 24×6 Support
No Help Scout branding
iOS & Android App
Two-factor authentication
Standard – $20/user per month or $15/user per month (billed annually)
Unlimited Users
Unlimited messages & storage
5 Mailboxes
1 Docs knowledge base
All Basic features, plus:
Workflows
Satisfaction Ratings
Office Hours
50+ integrations
API Access
Plus – $35/user per month or $27/user per month (billed annually)
The services examined on this page are only a small part of our full Help Desk Software category and you should remember that there could be more desirable options out there. If you would like to make sure you make the wisest choice for your business we definitely urge you to test more solutions first. You may also want to check out our top 10 Help Desk Software ranking to find out which solutions are at the moment the best ones and dominate the market.
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