What is better ZupportDesk or CA Service Desk Manager? To make sure you get the most helpful and productive Help Desk Software for your company, you need to compare products available on the market. For example, here you can match ZupportDesk’s overall score of 8.0 against CA Service Desk Manager’s score of 8.5. You can even evaluate their general user satisfaction: ZupportDesk (N/A%) vs. CA Service Desk Manager (99%).
What’s more, you can review their pros and cons feature by feature, including their offered terms and costs. By comparing products you are sure that you pick the best software for your requirements. It goes without saying you should know your unique needs to realize which service meets those needs.
In the event you have to quickly find the optimal Help Desk Software according to our experts we suggest you take a look at the following services: Freshdesk, Salesforce Service Cloud, Zendesk.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
In the event you are still having doubts about which solution will perform best for your business it may be a sensible idea to analyze each service’s social metrics. Such metrics are usually an indicator of how popular every service is and how wide is its online presence. For example ZupportDesk Twitter account has currently 50 followers. At the same time CA Service Desk Manager Twitter is followed by 102651 people.
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