What is better Zendesk Chat or Inforobo? Getting the suitable Customer Support Software product is as simple as contrasting the solid and weaker characteristics and terms offered by Zendesk Chat and Inforobo. Here it's also possible to match their total scores: 8.5 for Zendesk Chat vs. 8.0 for Inforobo. Or you can look at their general user satisfaction rating, 100% for Zendesk Chat vs. N/A% for Inforobo.
We suggest that you spend some time to examine their specific functions and decide which one is the better alternative for your business. What’s more keep in mind to consider your company’s or industry’s special circumstances, for example, a multilingual app for a global team or a mobile platform to help you work away from your office.
People who want to save some time or could use a Customer Support Software recommendation from our experts might want to try out these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
If you are still having second thoughts about which product will be best in your case it might be a good idea to check out each service’s social metrics. Such metrics are usually a way to see how popular each software is and how extensive is its online presence.For instance, if you analyze Zendesk Chat LinkedIn account you’ll learn that they are followed by 609 people. In case of Inforobo the number of followers on their LinkedIn page is 23.
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