What is better Zendesk Chat or Inforobo? When you compare Zendesk Chat and Inforobo, you can easily see which Customer Support Software product is the more effective choice. This guarantees that your organization can select the most productive and effective program. You can check the specifics, such as available tools, prices, plans offered by each vendor, offer conditions, and more
We also let you evaluate their general scores to know which one looks to be more beneficial for your firm. Zendesk Chat has 8.5 points for overall quality and 100% rating for user satisfaction; while Inforobo has 8.0 points for overall quality and N/A% for user satisfaction. Likewise, you can also find out which software business is more credible by sending an email request to both and find out which one replies faster.
We are aware that not all businesses have the time to test a large number of various products, so we created a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
You should keep in mind that while both Zendesk Chat and Inforobo may provide a reliable range of features every app could be created for a different business size. If you are comparing features you should give some attention to a company type they are aimed at. Certain features could scale up with no problem for large enterprises but if you own a small or mid-sized business it’s frequently more sensible to avoid paying for advanced functionalities that you may never actually use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
