What is better Inforobo or nanoRep? Buying the ideal Customer Support Software for your company is crucial to improving your company’s productivity. In our platform, it is simple to assess numerous solutions to see which one is the right software for your requirements. Here you can match Inforobo vs. nanoRep and check their overall scores (8.0 vs. 8.0, respectively) and user satisfaction rating (N/A% vs. 100%, respectively).
Additionally, you can look at the details of prices, terms and conditions, plans, functions, tools, and more, and find out which software offers more benefits for your business. In general, choose the software that lets you to add/remove features and price terms to complement your company growth or lack of it.
Users who are pressed for time or would like to get a Customer Support Software recommendation from our experts might want to investigate these top choices for the current year: Freshdesk Omni, Freshdesk, Zendesk.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
When you test different Customer Support Software solutions you shouldn’t just look at their list of features and available pricing plans. Keep in mind the product should be adjusted to your work processes and business so the more flexible their offer the better. Explore what platforms are supported by Inforobo and nanoRep and ensure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, because this could be a deal breaker for many companies.
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