What is better Zoho Wiki or KANA Express? When you need an effective Customer Support Software product for your company you should make time to evaluate several alternatives. It doesn’t have to be complicated, and can be as quick as matching their functionalities in a table like the one below. You will also get a quick idea how each product works. For instance, on this page you can see Zoho Wiki’s overall score of 8.3 and compare it against KANA Express’s score of 6.5; or Zoho Wiki’s user satisfaction level at 100% versus KANA Express’s 96% satisfaction score.
The assessment can help you find out the good and bad points of each service, and make up your mind on which one matches your requirements better. On top of the robust features, the application which is simple and intuitive is always the better option.
We are aware that not all people have enough time to try out dozens of different products, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Zoho Wiki integrates with the whole Zoho Business Suite.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Web-hosted wiki platform that provides business owners with a ready-made platform for sharing critical content. This is a tool best used to foster knowledge creation and collaboration within an organization. Zoho Wiki is easy to use and is collaborative at the get-go. It is also equipped with administration options to enforce orderly work structure.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
The services examined on this page are merely a sliver of our entire Customer Support Software category and you should take into account that there might be more desirable solutions out there. If you want to make sure you make the best possible choice for your company we definitely urge you to try out more apps first. You may also want to study our top 10 Customer Support Software list to learn which products are now the best ones and dominate the market.
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