What is better Zoho Assist or GrexIt? You have such a wide range of Customer Support Software solutions in today’s state of that industry that selecting the best product may be overwhelming. On our comparison page, you can easily compare the functions, terms and conditions, available plans, and more details of Zoho Assist and GrexIt.
You can evaluate their score (8.5 for Zoho Assist vs. 7.4 for GrexIt) and user satisfaction level (98% for Zoho Assist vs. 97% for GrexIt). The scores and ratings offer you an overall idea how both of these software products perform. Additionally, check if the application can integrate with your current business apps to promote greater productivity.
In case you you want to quickly find the optimal Customer Support Software according to our review team we recommend you take a look at the following products: Zendesk, Freshdesk Omni, Freshdesk.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
GrexIt offers an easy way to handle lead emails & customer support. It lets you to share your Gmail labels, making it simple to delegate and track emails.
Company Email
support@grexit.com
Contact No.
Company's Address
GrexIt Inc., Stanford Financial Square, 2600 El Camino Real, Suite 403, Palo Alto, CA 94306 - USA
In case you are still having second thoughts about which solution will work best for your business it may be a sound idea to take a look at each service’s social metrics. These metrics are quite often a way to see how popular each solution is and how wide is its online presence. For example Zoho Assist Twitter profile has currently 26941 followers. At the same time GrexIt Twitter is followed by 533 people.
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