What is better GrexIt or Zendesk? To make sure you purchase the most efficient and productive Customer Support Software for your business, you need to compare products available on the market. For instance, here you may match GrexIt’s overall score of 7.4 against Zendesk’s score of 9.7. You may also evaluate their general user satisfaction: GrexIt (97%) vs. Zendesk (98%).
What’s more, you can assess their strengths and weaknesses feature by feature, including their terms and conditions and costs. By comparing products you are sure that you pick the right software for your budget. It goes without saying you must understand your particular requirements to realize which software addresses those needs.
Our experts made sure to review all popular products offered on the market, but among them these three caught our special attention: .
GrexIt offers an easy way to handle lead emails & customer support. It lets you to share your Gmail labels, making it simple to delegate and track emails.
Company Email
support@grexit.com
Contact No.
Company's Address
GrexIt Inc., Stanford Financial Square, 2600 El Camino Real, Suite 403, Palo Alto, CA 94306 - USA
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
When you pick a product that you are sure will work best for your company you shouldn’t only limit yourself to what reviewers have to say about it. Quite frequently individual experience with the software may be different, depending on specific goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for every solution to give you a reliable overview of how real users of GrexIt and Zendesk rate their contact with the software. Our system is based on complex analysis of product appearances on other sites, social networks as well as blogs, so you will receive a full and reliable picture of what other customers think about each app. In this example GrexIt got a total satisfaction rating at 97% while for Zendesk 98% of users express they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
