What is better Zendesk or Tettra? If you’re experiencing a difficult time choosing the right Knowledge Management Software product for your company, try to do a comparison of the available software and determine which solution offers more benefits. For example, here you can compare Zendesk (overall score: 9.7; user rating: 98%) vs. Tettra (overall score: 8.6; user rating: 95%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has more suitable pricing plans for your current situation. Working with a clear table to match their features will significantly boost the odds of obtaining the appropriate product for your company. Pay attention to other areas of the software such as intuitiveness, adaptability, scalability, and pricing terms.
Those of you who want to save some time or could use a Customer Support Software recommendation from our team might want to investigate these top choices for this year: Zendesk, Freshdesk Omni, Freshdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In the event you continue having second thoughts about which service will perform best for your business it might be a sensible idea to take a look at each service’s social metrics. These metrics are quite often an indicator of how popular every service is and how large is its online presence.For instance, if you look at Zendesk LinkedIn page you’ll learn that they are followed by 59490 people. In case of Tettra the amount of followers on their LinkedIn page is 83.
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