What is better Zendesk or LivePerson? You have such a huge number of Customer Support Software solutions in today’s state of that industry that deciding on the best product can be confusing. On our comparison page, you can actually examine the features, pricing terms, available plans, and more details of Zendesk and LivePerson.
It’s also possible to check their score (9.7 for Zendesk vs. 8.8 for LivePerson) and user satisfaction level (98% for Zendesk vs. 100% for LivePerson). The scores and ratings offer you a solid idea how these two software products perform. In addition, make sure if the application can integrate with your current business apps to promote greater productivity.
Those of you who don't have much time or would like to get a Customer Support Software suggestion from our experts may want to try out these top choices for the current year: Freshdesk Omni, Freshdesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert.
Both Zendesk and LivePerson were reviewed by a group of independent SaaS experts who conducted a detailed examination of all key aspects of each service. Their ultimate rating was prepared with unique SmartScore model that gives a separate partial score to each factor including: main features, client support, mobile support, security, user satisfaction and media presence. Here at FinancesOnline we are aware that useful features are not the only factor important to a company so we make an effort to pay attention to all facets of a product before giving it a final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
