What is better Zendesk or Knowlocker? We are here to improve the process of contrasting Knowledge Management Software products for you. In particular, on this page you can look at the overall performance of Zendesk (9.7) and contrast it with the overall performance of Knowlocker (7.3). You may also match their overall user satisfaction rating: Zendesk (98%) vs. Knowlocker (100%).
Similarly, lexamine their features carefully to find out which product can better deal with your company’s needs. In general, any business app has to let you to comfortably see the big picture, all the while giving you immediate access to the details.
Those of you who don't have much time or could use a Customer Support Software recommendation from our experts may want to try out these top choices for this year: Zendesk, Freshdesk Omni, Freshdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In case you continue having doubts about which app will perform best for your company it may be a good idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular each product is and how big is its online presence.For instance, if you look at Zendesk LinkedIn page you’ll learn that they are followed by 59490 people. In case of Knowlocker the volume of followers on their LinkedIn page is 19.
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