What is better Zendesk or Gigya? Various businesses require different types of Customer Support Software. To learn which solution meets your requirements, think about assessing various options feature by feature an taking into consideration their terms and prices. Furthermore, you will get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.
The results are: Zendesk (9.7) vs. Gigya (7.5) for overall quality and performance; Zendesk (98%) vs. Gigya (97%) for user satisfaction rating. Check out their strong and low points and find out which software is a more sensible choice for your company. A simple, practical tactic is to list the advantages and disadvantages of both solutions next to each other and check which app is better.
In case you you need to quickly decide on the optimal Customer Support Software according to our review team we suggest you try out these products: Zendesk, Freshdesk Omni, Freshdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
If you compare various Customer Support Software software you shouldn’t just study their features list and offered pricing plans. Consider that the software should be matching your requirements and company so the more flexible their offer the better. Find our what platforms are supported by Zendesk and Gigya and be certain you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, because this might be a critical factor for many businesses.
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