What is better Zendesk or Gigya? There is a wide range of Customer Support Software products in the market these days. The simplest way to find out which service fits your needs best is to check them side by side. As an example, here you can assess Zendesk and Gigya for their overall score (9.7 vs. 7.5, respectively) or their user satisfaction rating (98% vs. 97%, respectively).
You can even examine their capabilities and pricing conditions along with other valuable data below. When matching products make sure to analyze their corresponding advantages and mark their distinctive elements to have a clearer picture of both deals. Similarly, bear in mind to assess non-core factors like security, backup, ease-of-use, and customer support.
If you have to quickly decide on the more reliable Customer Support Software according to our experts we advise you try out these services: Zendesk, Freshdesk Omni, Freshdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
It may not always be enough to just compare Zendesk and Gigya with each other. While reliable features, pricing plans and customer comments are all important and should be taken into account when making a final decision, you should also check out the recognition and awards won by every solution. Frequently a less popular product may turn out to be a good choice that was a winner of many B2B awards such as our Great User Experience Award which shows that despite limited market presence it’s a worthy rival to the software that dominate the market.
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