What is better Zendesk or Get Satisfaction? If you wish to get a quick way to decide which Customer Support Software product is better, our proprietary method gives Zendesk a score of 9.7 and Get Satisfaction a score of 7.4 for all round quality and performance. Furthermore, Zendesk is rated at 98%, while Get Satisfaction is rated 96% for their user satisfaction level.
You can also compare their product details, including functions, tools, options, plans, costs, and others. Find out if the application allows you to customize some of its workflows to ensure the app fits your own business processes.
At this time, the most popular services in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In case you are still having doubts about which software will be best for your company it might be a sound idea to examine each service’s social metrics. These metrics are frequently a way to see how popular a given software is and how wide is its online presence.For instance, if you look at Zendesk LinkedIn profile you’ll see that they are followed by 59490 users. In case of Get Satisfaction the volume of followers on their LinkedIn page is 712.
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