What is better Zendesk or Feefo? Specific companies demand different types of Customer Support Software. To find out which solution meets your requirements, consider reviewing various options feature by feature including their conditions and costs. Likewise, you will get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.
The results are: Zendesk (9.7) vs. Feefo (7.3) for general quality and usefulness; Zendesk (98%) vs. Feefo (N/A%) for user satisfaction rating. Check out their strong and weaker points and decide which software is a more sensible choice for your company. A simple, practical tactic is to note down the advantages and disadvantages of both solutions side by side and check which app is better.
In the event you have to quickly identify the optimal Customer Support Software according to our review team we suggest you examine the following services: Zendesk, Freshdesk Omni, Freshdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Feefo offers pricing on a by quote basis. Please contact the vendor directly to get a quote. There is also a free trial with limited features available.
Both Zendesk and Feefo were reviewed by a team of reliable SaaS experts who conducted a thorough examination of all important aspects of each software. Their final rating was prepared by means of unique SmartScore model that gives a separate partial score to every element like: main features, client support, mobile device support, security, user satisfaction and reviews in other media. We know useful features are not the only aspect important to a company so we do our best to pay attention to all sides of a product prior to giving it a final score.
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