What is better Zendesk or CustomerSure? Today’s firms need the top Customer Support Software product to keep on being competitive. On this page we help you with buying the best product, by allowing you to assess Zendesk and CustomerSure down to the very details of their individual functions.
You may as well examine our total scoring values, which rate the software overall quality and performance. Zendesk got a 9.7 score, while CustomerSure has a score of 7.4. Likewise, you can compare their general user satisfaction rating: 98% (Zendesk) against N/A% (CustomerSure). Keep in mind to select the software that best addresses your most urgent needs, not the application with a lot of features.
Right now, the top services in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
It may not always be sufficient to simply compare Zendesk and CustomerSure against one another. While reliable features, pricing and customer reviews are all important and should be taken into account when making a final choice, you should also pay attention to the recognition and awards won by each app. Very often a less dominant app may turn out to be a good choice that was a winner of many industry awards such as our Great User Experience Award which reveals that regardless of smaller market presence it’s a significant contender to the apps that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
