What is better Zendesk or C2 ATOM? If you’re having a tough time picking the right Customer Support Software product for your company, it’s a good idea to compare the available software and see which one offers more advantages. For instance, here you can assess Zendesk (overall score: 9.7; user rating: 98%) vs. C2 ATOM (overall score: 8.0; user rating: 94%) for their overall performance.
You can even see which one provides more tools that you need or which has more suitable pricing plans for your current budget. Working with a clear table to evaluate their features will significantly boost the odds of finding the best product for your company. Pay attention to other aspects of the software like intuitiveness, adaptability, scalability, and pricing terms.
We are aware that not all companies have the time to try out dozens of various solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
C2 ATOM is an IT service management software created to provide businesses with an integrated solution to help teams manage and deliver exceptional IT support.
In case you are still having doubts about which app will work best in your case it might be a sensible idea to investigate each service’s social metrics. Such metrics are usually a sign of how popular a given app is and how extensive is its online presence. For example Zendesk Twitter account has currently 75146 followers. At the same time C2 ATOM Twitter is followed by 264 users.
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