What is better Zendesk or Bluenose? When scouting for the appropriate Customer Support Software for your firm it is recommended that you assess the functions, prices, along with other essential info regarding the product and vendor. Here, you can examine the similarities and differences between Zendesk (overall score at 9.7 and user satisfaction at 98%) and Bluenose (overall score at 6.7 and user satisfaction at 96%).
You may also look at their specific modules, such as functions, plans, rates, conditions, etc. Moreover, read the terms thoroughly for information on hidden costs, including, setup fees, independent customer service, upgrade fees, disk space fees, and others.
If you want to quickly decide on the top Customer Support Software according to our review team we advise you take a look at one of these products: Freshdesk Omni, Freshdesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Bluenose supports integrations with the following business systems and applications:
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Extole, BlueJean, Appcelerator, LiveRamp
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
Company Email
info@bluenose.com
Contact No.
Company's Address
Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905
In case you are still having second thoughts about which service will work best in your case it might be a good idea to check out each service’s social metrics. These metrics are usually an indicator of how popular a given service is and how large is its online presence. For example Zendesk Twitter account has currently 75146 followers. At the same time Bluenose Twitter is followed by 855 people.
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