What is better Bluenose or Banckle Live Chat? If you’re getting a difficult time selecting the best Customer Support Software product for your situation, it’s a good idea to do a comparison of the available software and find out which solution offers more positive aspects. For example, here you can review Bluenose (overall score: 6.7; user rating: 96%) vs. Banckle Live Chat (overall score: 6.5; user rating: 94%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has more suitable pricing plans for your current budget constraints. Using a clear table to evaluate their features will significantly increase the likelihood of getting the best product for your company. Look closely at other areas of the software like if it’s easy to use, flexibility, scalability, and pricing terms.
We know that not all companies have the time to try out dozens of different products, so we prepared a list of recommendations that you may find useful. Our top choices for the category are: .
Bluenose supports integrations with the following business systems and applications:
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Extole, BlueJean, Appcelerator, LiveRamp
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
Company Email
info@bluenose.com
Contact No.
Company's Address
Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905
Real time translation of language depending on the location of the customer in real time to reduce communication barriers and make them feel supported to improve sales conversion
Live customer support using mobile iPhone, iPad and Android apps
Live chat solutions on top third-party platforms including such as WordPress, Joomla, Moodle, Drupal, Shopify, Magento, Blogger, Interspire Shoping Cart, among others
No limitation of using the web interface all the time
Visitor monitoring and tracking
Real-time Visitor Monitoring
Better monitoring of website traffic sources
Easy access of visitors’ demographical information
Banckle Live Chat allows you to pay every month, every year (with 10 percent off), or every two years (30 percent off). You can also get Banckle Live Chat along with its sister products for a total package which is up to 40 percent off.
For a 2-year term, you get 30% off the regular price:
Startup ($49/month): 60 Conversations
Startup Plus ($69/month): 100 Conversations
Business ($139/month): 210 Conversations
Small Enterprise ($349/month): 550 Conversations
Enterprise ($699/month): 1200 Conversations
Enterprise Plus ($11049/month): 2000 Conversations
Every time you research different Customer Support Software apps you shouldn’t just look at their features list and offered pricing packages. Pay attention to the fact that the solution must be matching your standards and team so the more flexible their offer the better. Learn what systems are supported by Bluenose and Banckle Live Chat and make sure you will obtain mobile support for whatever devices you use in your company. You should also find out which languages and geographies are supported, because this could be a critical factor for many businesses.
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