What is better Zadarma or 8x8 Call Center? It’s easy to our scoring system to provide you with a general idea which Communications Software product is more suitable for your business. For overall product quality, Zadarma earned 8.5 points, while 8x8 Call Center gained 8.5 points. Meanwhile, for user satisfaction, Zadarma scored 94%, while 8x8 Call Center scored 78%.
Specifics of their features, tools, supported platforms, customer service, etc. are given below to help you get a more accurate assessment. Remember to purchase only the functions your company needs to avoid wasting resources for functions that you won’t be using.
Those of you who don't have much time or could use a VoIP Software advice from our team might want to try out these top choices for this year: Slack, RingCentral, 8×8 VoIP Phone Service.
Zadarma offers three phone system bundles, two of which have minimal enterprise pricing per month while the other is a free software though calls come at a per minute cost. The packages’ inclusions are outlined below to help you better decide the best for your company.
Standard – Free
Unlimited Calls to US & Canada
Calls to 20 Countries from $0.02/minute
Phone Numbers at $2.00
4 Concurrent Calls
30 Maximum Users & Devices
3 Extensions with Voice Recording
200 MB Storage for Call Recordings
3 Voice Menus within PBX
Per Second Billing of Outgoing Calls
Free Numbers Porting/Connection
1 Incoming Channel on External Phone Number
API
Free CRM Integration
Free Callback Widget
24/7 Customer Support
Office – $44.00/month or $39.00/month/annual billing
All Standard Features
500 Free Calls to 20 Countries
4 Virtual Phone Numbers
1 Toll-free Number
200 Toll-free Minutes
50 Maximum Users & Devices
8 Extensions with Voice Recording
2000 MB Storage for Call Recordings
5 Voice Menus within PBX
2 Incoming Channels on External Phone Number
1 Outgoing Channel on External Phone Number
Corporation – $88.00/month or $79.00/month/annual billing
All Standard Features
1000 Free Calls to 20 Countries
8 Virtual Phone Numbers
2 Toll-free Numbers
600 Toll-free Minutes
8 Concurrent Calls
100 Maximum Users & Devices
20 Extensions with Voice Recording
5000 MB Storage for Call Recordings
10 Voice Menus within PBX
4 Incoming Channels on External Phone Number
2 Outgoing Channel on External Phone Number
Please note that the rates indicated above are for the USA/Canada region only. For EU and Russian Federation rates, visit the website or call sales.
Zadarma’s API lets you integrate the service with your enterprise applications and to synchronize it with your CRM solutions and messaging like the following:
Zoho CRM
Slack
Salesforce
Facebook Messenger
Telegram Messenger
Bitrix24
For more information on supported systems, visit the website or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An internet-based phone system that is versatile and can be setup in minutes.
If you are still having second thoughts about which service will perform best for your company it may be a good idea to take a look at each service’s social metrics. These metrics are frequently a way to see how popular each app is and how extensive is its online presence.For example, if you look at Zadarma LinkedIn account you’ll see that they are followed by 46 users. In case of 8x8 Call Center the number of followers on their LinkedIn page is 92.
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