What is better Zadarma or TeamViewer? It’s a good idea to use our scoring system to give you a general idea which Communications Software product is better for your business. For overall product quality, Zadarma earned 8.5 points, while TeamViewer gained 8.4 points. Meanwhile, for user satisfaction, Zadarma scored 94%, while TeamViewer scored N/A%.
Specifics of their characteristics, tools, supported platforms, customer support, plus more are available below to give you a more versatile review. Don’t forget to get only the functions that you need so as not to waste money for tools that you won’t be using.
We are aware that not all companies have enough time to examine dozens of different services, so we prepared a list of recommendations that you may find useful. Our top selections for the VoIP Software category are: 8×8 VoIP Phone Service, Slack, RingCentral.
Zadarma offers three phone system bundles, two of which have minimal enterprise pricing per month while the other is a free software though calls come at a per minute cost. The packages’ inclusions are outlined below to help you better decide the best for your company.
Standard – Free
Unlimited Calls to US & Canada
Calls to 20 Countries from $0.02/minute
Phone Numbers at $2.00
4 Concurrent Calls
30 Maximum Users & Devices
3 Extensions with Voice Recording
200 MB Storage for Call Recordings
3 Voice Menus within PBX
Per Second Billing of Outgoing Calls
Free Numbers Porting/Connection
1 Incoming Channel on External Phone Number
API
Free CRM Integration
Free Callback Widget
24/7 Customer Support
Office – $44.00/month or $39.00/month/annual billing
All Standard Features
500 Free Calls to 20 Countries
4 Virtual Phone Numbers
1 Toll-free Number
200 Toll-free Minutes
50 Maximum Users & Devices
8 Extensions with Voice Recording
2000 MB Storage for Call Recordings
5 Voice Menus within PBX
2 Incoming Channels on External Phone Number
1 Outgoing Channel on External Phone Number
Corporation – $88.00/month or $79.00/month/annual billing
All Standard Features
1000 Free Calls to 20 Countries
8 Virtual Phone Numbers
2 Toll-free Numbers
600 Toll-free Minutes
8 Concurrent Calls
100 Maximum Users & Devices
20 Extensions with Voice Recording
5000 MB Storage for Call Recordings
10 Voice Menus within PBX
4 Incoming Channels on External Phone Number
2 Outgoing Channel on External Phone Number
Please note that the rates indicated above are for the USA/Canada region only. For EU and Russian Federation rates, visit the website or call sales.
Zadarma’s API lets you integrate the service with your enterprise applications and to synchronize it with your CRM solutions and messaging like the following:
Zoho CRM
Slack
Salesforce
Facebook Messenger
Telegram Messenger
Bitrix24
For more information on supported systems, visit the website or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An internet-based phone system that is versatile and can be setup in minutes.
TeamViewer supports integrations with the following business systems and applications:
Microsoft Outlook
JIRA
Spiceworks
ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
You don’t want exclusively a broad range of functionalities and adjustable pricing from a well-known Communications Software. Almost as important as key features is a trustworthy customer support. You want to make sure that if you have any questions about Zadarma or TeamViewer, or you run into a problem, or maybe you’ll want to ask for a certain update or feature beneficial to your team you can trust in a responsive and helpful customer support. See if services such as phone support, tickets or live chat are available. It’s also a big plus if you can benefit from individual training or at the very least a knowledge base you can use.
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