What is better Ytel or ProProfs Help Desk? Getting the most appropriate Customer Support Software for your organization is not that easy with a lot of features, options, and terms to consider. But, using our review directory will help you to streamline the selection process by displaying all key products in a single place.
For instance, you can match Ytel and ProProfs Help Desk for their features and overall scores, namely, 8.7 and 8.5, respectively. Furthermore, you can see which product has better general user satisfaction rating: 95% (Ytel) and 100% (ProProfs Help Desk) to learn which one is the better choice for your organization. Don’t just buy the software with the most attractive price, but the software that offers the most cost-effective value.
Currently, the best solutions in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.
Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
Zapier
HubSpot
Zendesk
InfusionSoft
Velocify
Base CRM
Salesforce Marketing Cloud
SugarCRM
National Data Systems
onsite
LeadMailbox
insellerate
Base
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lead Strata Marketing, Drips.com, MediaMix365
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A contact center software that integrates with over 100 marketing solutions, Ytel provides businesses with different communication channels in one platform. These include SMS, voice calls, email, and direct mail. It also offers robust security options, which add to your clients’ peace of mind.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
When you choose a app that you think will work best for your business you shouldn’t simply pay attention to what professionals have to say about it. Quite frequently individual experience with the solution may be different, depending on specific goals and requirements. This is why in our reviews we also provide our User Satisfaction Rating for each service to give you a quick overview of how real users of Ytel and ProProfs Help Desk estimate their experience with the software. Our system is built around advanced analysis of product mentions on other websites, social media as well as blogs, so you will receive a full and reliable picture of what other clients think about every software. In this example Ytel has a total satisfaction rating at 95% while for ProProfs Help Desk 100% of people say they had a positive experience with it.
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