What is better Yonyx or Hiver? It’s easy to our scoring system to help you get a general idea which Customer Support Software product is more suitable for your business. For overall product quality, Yonyx received 7.0 points, while Hiver received 8.8 points. At the same time, for user satisfaction, Yonyx scored N/A%, while Hiver scored 96%.
Specifics of their features, tools, supported platforms, customer service, plus more are available below to provide you with a more precise assessment. Remember to get only the features your business requires to avoid wasting resources for tools that are unnecessary.
Users who don't have much time or need a Customer Support Software suggestion from our experts may want to examine these top choices for this year: Zendesk, Freshdesk Omni, Freshdesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
No Customer Support Software will be perfect enough to solve all the requirements of a company. Even though core features of Yonyx and Hiver should matter you should also thoroughly explore the integrations provided by a given product. Quote frequently your team will already be working with various kinds of B2B software in your company and it’s always better to select services that integrate well with each other. With that approach you can ensure a reliable exchange of information between your teams and services, which can significantly reduce time devoted to migrating between one product and the next.
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