What is better Yonyx or Groove? There are numerous Customer Support Software products out there these days. The best way to find out which app fits your needs best is to examine them side by side. For example, here you can examine Yonyx and Groove for their overall score (7.0 vs. 9.5, respectively) or their user satisfaction rating (N/A% vs. 91%, respectively).
You can also examine their functions and pricing conditions and other useful details below. When matching products make sure to compare their related advantages and mark their differences to have a clearer picture of both deals. What is more bear in mind to assess non-core issues such as security, backup, ease-of-use, and customer service.
Those of you who don't have much time or need a Customer Support Software advice from our experts may want to investigate these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
Groove offers different subscription packages that are bundled depending on the types of features you want as well as the number of mailboxes you need for your operations. For your convenience, the vendor offers a free 14-day trial to help you get a better feel of the features of the software before you commit to any of their subscription plans.
Groove supports over 20 integrations for social media, eCommerce, payment processing, project management, email management, and many more via Zapier and open API:
Slack
Olark
HipChat
Snap Engage
Twitter
Facebook
Zapier
MailChimp
Campaign Monitor
Constant Contact
Highrise
Batchbook
Zoho
Capsule
Nimble
Github
Stripe
Shopify
Trello
Delighted
JustCall
PieSync
Nicereply
Chargebee
Influx
Ask Nicely
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unsplash, Wag!, and HubSpot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.
Please note that while both Yonyx and Groove may have a reliable set of features each product could be aimed at a different company size. If you are comparing features you should give some attention to a business size they are aimed at. Certain elements could scale up efficiently for large enterprises but if you run a small or medium business it’s often more sensible to stay away from paying for customized features that you might never have a chance to use.
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