What is better YesInsights or SoGoCX? You can use our scoring system to help you get a general idea which Customer Experience Management Software product is more suitable for your business. For overall product quality, YesInsights earned 7.3 points, while SoGoCX gained 9.2 points. Meanwhile, for user satisfaction, YesInsights scored 100%, while SoGoCX scored 97%.
Specifics of their unique elements, tools, supported platforms, customer support, plus more are given below to give you a more versatile comparison. Don’t forget to purchase only the features your company needs so you don’t waste resources for features which are redundant.
People who don't have much time or want a Survey Tools suggestion from our experts may want to examine these top choices for this year: Qualtrics Research Core, Alchemer, Sogolytics.
Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
No Customer Experience Management Software will be able to solve all the needs of a specific team. Though main functionalities of YesInsights and SoGoCX are important you should also thoroughly examine the integrations supported by every software. Very often your team will already be working with various kinds of SaaS software in your company and it’s always wiser to select software that integrate well with one another. That way you can ensure a reliable transfer of information between your teams and services, which can significantly reduce time spent on migrating between one product and the other.
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