CustomerSuccessBox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Survey Management
- Feedback Management
- Dashboard
- Analytics
- Automatic user tracking
- Customizable landing page
- Code-free survey question creator
Pricing Info
Pricing Info
Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.
Personal
- $20/month
- 1,000 responses/month
- 5 surveys
- YesInsights branding
- NPS surveys
- Website Widget
Startup
- $79/month
- 5,000 responses/month
- 10 surveys
- No branding
- NPS surveys
- Website Widget
Growth
- $149/month
- 25,000 responses/month
- Unlimited surveys
- No branding
- NPS surveys
- Website Widget
Enterprise – by quote
- Contact vendor for a quote
- Unlimited responses
- Unlimited surveys
- No branding
- NPS surveys
- Website Widget
Integrations
Integrations
YesInsights integrates with the following business systems and applications:
- SendGrib
- MailChimp
- AWeber
- Mad Mimi
- Customer.io
- Benchmark
- GetResponse
- Drip
- Mailjet
- Intercom
- Vero
- Klaviyo
- Campaign Monitor
- Autopilot
- Yesware
- Infusionsoft
- ExactTarget
- Outreach
- HubSpot
- Constant Contact
- Mixpanel
- Knowtify
- ConvertKit
- Emma
- Ontraport
- Kajabi
- Gmail
- Yahoo Mail
- Apple Mail
- Medium
- Quora
- Tumbler
- Wordpress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Piktochart, Design Pickle, TechInAsia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A tool to create one-click or NPS surveys that collect and analyze insights from customers.
Company Email
Company's Address
YesInsights Comparisons
Popular YesInsights Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Proactive Customer Retention
- Account Health Monitoring
- Churn Risk Analysis
- Multiple Perspectives
- Automated CSM Workflows
- Playbooks
- AI Digital Assistant
- Product Adoption
- Produce Usage Behavior
- Anomaly Detection
- Customer Relationship
- Upsell Opportunity Tracking
- Customer Onboarding
- CSM Portfolio Management
- Customer Segmentation
- Task Management
- Alerts
- SaaS Integrations
Pricing Info
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
- Designed for SaaS businesses having a small CSM team
- 1 SaaS product
- Customer communications
- Account health tracking
- Customer onboarding & CSM workflows
- CSM’s portfolio management
- Tasks & alerts
- Customer success journeys
- Predictive account analytics
- Revenue forecasts
- Standard SaaS system integrations
- Support via email
Business – by quote
- Suitable for SaaS businesses with a large CSM team and mature CSM practices
- All features in Grow Plan, Plus:
- Standard SaaS system integrations + customizable rules
- Support via live chat
Enterprise – by quote
- A CSM solution for SaaS businesses with a wide range of teams and products
- All features in Business Plan, Plus:
- Standard SaaS system integrations + customizable rules & two-way sync
- Multiple SaaS products
- Support via phone
Integrations
CustomerSuccessBox integrates with:
- Pipedrive
- Chargebee
- Infusionsoft
- Salesforce
- Salesforce Desk
- Zuora
- Chargify
- Microsft Dynamics CRM
- Zoho
- Stripe
- Braintree
- Capsule
- Jira
- WOOTRIC
- Close.io
- Nicereply
- AmoCRM
- Freshsales
- Freshdesk
- Promoter
- Ask Nicely
- Intercom
- GoCardless
- Uservoice
- 3Scale
- SalesforceIQ
- Zendesk
- GoToMeeting
- ChatMogul
- Capsule
- Kayako
- Segment
- Help Scout
- Recurly
- Intacct
- Insightly
- Zendesk
- Mixpanel
- Delighted
- Gmail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pipedrive, Hiver, Raken
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Company Email
Contact No.
Company's Address
Promoto, Inc.
44 Tehama St, San Francisco, California 94105
USA
CustomerSuccessBox Comparisons
Popular CustomerSuccessBox Alternatives
When you pick a product that you are sure will be an actual asset for your business you shouldn’t simply pay attention to what professionals have to say about it. Very often individual experience with the product may change, depending on your own preferences and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for each app to give you a reliable impression of how actual users of YesInsights and CustomerSuccessBox rate their experience with the solution. Our algorithm is built around detailed analysis of product appearances on other websites, social networks and blogs, so you are going to obtain a complete and reliable overview of what other people think about every software. In this case YesInsights got a total satisfaction rating at 100% while for CustomerSuccessBox 95% of people express they had an enjoyable experience with it.
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