What is better xSellco Helpdesk or Totango? Purchasing the proper CRM Software product is as straightforward as comparing the strong and poor features and terms offered by xSellco Helpdesk and Totango. Here you can also match their overall scores: 8.8 for xSellco Helpdesk vs. 8.8 for Totango. Or you can look at their general user satisfaction rating, 100% for xSellco Helpdesk vs. 90% for Totango.
We suggest that you spend some time to study their specific functions and decide which one is the better alternative for your organization. Likewise, keep in mind to factor in your company’s or industry’s unique case, such as, a multilingual software for a global team or a mobile version to help you work in the field.
Those of you who want to save some time or want a Help Desk Software advice from our team may want to examine these top choices for this year: Zendesk, Freshdesk, Salesforce Service Cloud.
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
Amazon
eBay
Shopify
WooCommerce
BigCommerce
Magento
Prestashop
Bonanza
Sears
Tesco
Allegro
Facebook
Twitter
Fnac
Mirakl
Walmart
Newegg
Priceminister
CDiscount
Linnworks
Channeladvisor
Brightpearl
Skubana
Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.
Both xSellco Helpdesk and Totango were evaluated by a team of reliable B2B experts who prepared a detailed analysis of all key aspects of each service. Their final score was prepared with unique SmartScore algorithm which gives an individual partial score to each component including: main functionalities, customer support, mobile device support, security, customer satisfaction and media presence. We know useful features are not the only aspect essential to a company so we make an effort to pay attention to all facets of a app before coming up with its final rating.
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