What is better WotNot or Zendesk? If you want to have a quick way to learn which Customer Support Software product is better, our proprietary method gives WotNot a score of 8.0 and Zendesk a score of 9.7 for all round quality and performance. In addition, WotNot is rated at 90%, while Zendesk is rated 98% for their user satisfaction level.
You can also assess their product details, such as features, tools, options, plans, costs, and much more. See whether the solution can customize a few of its processes to ensure the software matches your own business workflows.
We did our best to prepare reviews of all popular Live Chat Software services offered on the market, but among them these three deserved our special attention: Vision Helpdesk, Zendesk, Pipedrive.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Almost as crucial as useful features and customer support level are pricing packages given by WotNot and Zendesk. Although pricing should not be the sole element it’s surely a key thing to consider. You should try to find a flexible pricing plan that can be matched with your business size and easily scaled up every time your company expands. Be sure that you don’t pick plans that have advanced tools that you won’t find useful and always make an effort to contact with the vendor directly because enterprises can usually benefit from discounts. You should also give a chance to a free trial or demo of every service to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to pay any money and gives you a practical overview of what it feels like to work with WotNot and Zendesk.
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