What is better WotNot or ScreenConnect? We are here to streamline the process of contrasting Customer Support Software products for you. For example, on this page you can look at the overall performance of WotNot (8.0) and contrast it with the overall performance of ScreenConnect (9.0). You may also match their overall user satisfaction rating: WotNot (90%) vs. ScreenConnect (96%).
Likewise, research their capabilities carefully to determine which product can better address your company’s requirements. In general, any business solution must let you to comfortably check the big picture, all the while offering you immediate access to the details.
Currently, the most significant services in our Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Every time you choose a solution that you believe will be an actual asset for your company you shouldn’t simply limit yourself to what professionals have to say about it. Quite frequently individual experience with the solution may change, depending on your own preferences and requirements. This is why in our reviews we also provide our User Satisfaction Rating for each product to give you a quick overview of how real users of WotNot and ScreenConnect estimate their experience with the service. Our algorithm is built around complex analysis of product appearances on other sites, social media and blogs, so you are going to receive a full and credible overview of what other people think about each service. In this example WotNot has a total satisfaction rating at 90% while for ScreenConnect 96% of users claim they had a positive experience with it.
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