What is better WotNot or ScreenConnect? A great way to find the right Customer Support Software product for your company is to cross-check the solutions against each other. Here you can compare WotNot and ScreenConnect and see their features compared thoroughly to help you choose which one is the superior product.
Also, you can examine their overall ratings, such as: overall score (WotNot: 8.0 vs. ScreenConnect: 9.0) and user satisfaction (WotNot: 90% vs. ScreenConnect: 96%). Analyze their varying features and similarities and see which one outperforms the other. Moreover, imagine what your business will be in years to come; will your company outgrow the app in the next 3-5 years?
Our team put a lot of effort to prepare reviews of all popular Live Chat Software solutions offered on the market, but among all the ones we reviewed these three caught our special attention: Vision Helpdesk, Zendesk, Pipedrive.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you pick a service that you are sure will be an actual asset for your business you shouldn’t only limit yourself to what experts have to say about it. Quite frequently personal experience with the software may change, depending on your own goals and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for each software to give you a quick impression of how real users of WotNot and ScreenConnect evaluate their contact with the solution. Our system is based on detailed analysis of product appearances on other sites, social networks as well as blogs, so you are going to receive a comprehensive and credible picture of what other clients think about each app. In this example WotNot got a total satisfaction rating at 90% while for ScreenConnect 96% of users express they had an enjoyable experience with it.
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