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Compare When I Work vs Userlane

What is better When I Work or Userlane? Today’s enterprises require the best HR Software product to stay competitive. On this page we help you with buying the best product, by allowing you to compare When I Work and Userlane down to the very details of their individual features.

You may also check our total scoring values, which rate the software all round quality and performance. When I Work got a 9.3 score, while Userlane has a score of 7.7. Likewise, you can compare their general user satisfaction rating: 98% (When I Work) against 100% (Userlane). Don’t forget to select the solution that best answers your top needs, not the software with the higher number of features.

At the moment, the leading products in our Employee Scheduling Software category are: Jobber, SubItUp, When I Work.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $1.50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Scheduler
  • Schedule templates
  • Shift notifications/reminders
  • 1-on-1 and group messaging
  • Employee availability
  • Employee scheduling
  • Time off requests
  • Overtime alerts
  • Time clock
  • Versatile clocking  in/out
  • Early clock in restrictions
  • Timesheet and payroll export
  • Third-party Integrations
  • Task management
  • Labor budgeting
  • Applicant tracking
  • Live chat support
  • Reports
  • Monitored job sites
  • Mobile
  • Multiple locations
  • Notifications
  • Online Access
  • Payroll

Pricing Info

When I Work has four pricing options and you can immediately start for free. Here are the details of the plans:

Free

  • Up to 75 Employees
  • Scheduling for a single team or location
  • Availability & Time-off Requests
  • Group Messaging & Chat
  • Shift Trading
  • iPhone and Android Apps
  • Add Attendance for $1.50

Scheduling Basic – $1.50 per user/month

Billed monthly

  • For more than 75 employees
  • Powerful Schedule Builder
  • Enhanced Team Messaging
  • Job Sites / Multiple Locations
  • OpenShifts
  • Optional Time & Attendance
  • Payroll Integrations
  • Shift Acknowledgment
  • 10+ Day Scheduling
  • Schedule Multiple Teams
  • Remote Job Sites
  • Add Attendance for $1.30

Scheduling Pro – $2.25 per user/month

Billed monthly

  • For more than 75 employees
  • Advanced Schedule Builder
  • Enhanced Team Messaging
  • Job Sites / Multiple Locations
  • OpenShifts
  • Optional Time & Attendance
  • Payroll Integrations
  • Shift Acknowledgment
  • 10+ Day Scheduling
  • Schedule Multiple Teams
  • Remote Job Sites
  • Manage Team Tasks
  • Assign Tasks to Employees
  • Monitor Task Progress
  • Add Attendance for $1.30

Enterprise – by quote

  • For more than 75 employees
  • Advanced and Integrated Schedule Builder
  • Enhanced Team Messaging
  • Job Sites / Multiple Locations
  • OpenShifts
  • Optional Time & Attendance
  • Payroll Integrations
  • Shift Acknowledgment
  • 10+ Day Scheduling
  • Schedule Multiple Teams
  • Remote Job Sites
  • Manage Team Tasks
  • Assign Tasks to Employees
  • Monitor Task Progress
  • API Access & Usage
  • Account Management
  • Global Privacy Settings
  • SAML Single Sign On
  • Dedicated Account Manager
  • Personalize Onboarding
  • Optional Attendance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Harvard University, Uber, SoundCloud

Integrations

When I Work supports the following integrations:

  • QuickBooks
  • QuickBooks Online
  • When I Work Scheduling
  • ZenPayroll
  • Gusto
  • ADP Workforce Now
  • Square
  • Ultimate Software
  • Activehours
  • Paychex

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A time clock application that is simple and straightforward to set up and use on any PC, laptop, smartphone or tablet.

Company Email

support@wheniwork.com

Contact No.

Company's Address

When I Work, Inc.
420 North 5th St.
Suite 500
Minneapolis, MN 55401
U.S.A.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Training Steps Recording
  • In-App Virtual Assistant
  • Real-Time Training
  • Gamification Techniques
  • Browser-Based App Integration
  • Multi-Language Layers
  • Analytics

Pricing Info

Userlane offers two quote-based enterprise pricing plans for users to choose from. Give the details a look, select a plan, and reach out to the vendor for a quote:

Automate & Scale – request a quote

  • Customizability
  • False Behavior Prevention
  • Multi-Language Support
  • Guide Over Hover Effects
  • User Segmentation
  • Personal Assistant
  • Editor & Recording Mode
  • Rich Analytics
  • Automatic Positioning
  • Multiple Support Options
  • SLA & Enterprise Support

Grow – request a quote

  • Full Feature Set
  • Ticket Support

For more information and to request a free demo, send an email to or chat with Userlane representatives.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Commerzbank, Nuclino, ProSiebenSat.1 Media SE

Integrations

Userlane is compatible with other browser-based software such as:

  • Infor
  • Box
  • cPanel
  • Atlassian
  • SAP
  • Workday
  • NetSuite
  • Oracle
  • LivePerson

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An onboarding application that provides automated, personalized, and gamified training to new users and employees.

Company Email

info@userlane.com

Contact No.

Company's Address

Rosenheimer Straße 145
81671 München
Germany

You shouldn’t expect exclusively a wide range of functionalities and flexible pricing packages from a reliable HR Software. Almost as important as main features is a quality customer support. You want to make sure that if you have any questions about When I Work or Userlane, or you run into a problem, or perhaps you’ll need to request a specific update or feature useful to your company you can count on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you are able to benefit from individual training or at the very least an FAQ you can use.

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