What is better WalkMe or SoGoCX? There are lots of Customer Experience Management Software products out there right now. The best way to find out which one fits your needs best is to evaluate them side by side. For example, here you can examine WalkMe and SoGoCX for their overall score (9.0 vs. 9.2, respectively) or their user satisfaction rating (100% vs. 97%, respectively).
You can even examine their functions and pricing stipulations along with other helpful information below. When matching products make sure you check their similar capabilities and mark their distinctive elements to have a clearer picture of both deals. Similarly, remember to assess other features like security, backup, usability, and helpdesk support.
At the moment, the leading services in our Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
WalkMe offers two enterprise pricing plans: an unlimited free plan with access to basic functions, and the advanced custom plan, priced on a per-quote basis. Please contact the vendor directly to get a quote for your company.
Free Plan (for an unlimited time)
3 Walk-Thrus
Up to 5 Steps Per Walk-Thru
300 Assists Per Month
Basic Online Support
Custom Plan
To get a custom quote for your company, please contact WalkMe directly.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
When you choose a app that you are sure will work best for your company you shouldn’t just limit yourself to what experts have to say about it. In many cases personal experience with the app will vary, depending on your own preferences and requirements. This is why in our reviews we also provide our User Satisfaction Rating for each product to give you a reliable overview of how real users of WalkMe and SoGoCX estimate their experience with the app. Our algorithm is based on advanced analysis of product appearances on other websites, social media as well as blogs, so you will get a comprehensive and credible overview of what other customers think about every solution. In this example WalkMe got a total satisfaction rating at 100% while for SoGoCX 97% of people express they had a positive experience with it.
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