What is better vtenext or ScreenConnect? Comparing vtenext and ScreenConnect, you can easily see which Help Desk Software product is the better alternative. This means that your business can select the most productive and useful software. You can study the specifics, for example available tools, prices, plans offered by each vendor, offer terms, etc.
We also let you evaluate their general scores to know which one looks to be more beneficial for your firm. vtenext has 8.8 points for overall quality and 100% rating for user satisfaction; while ScreenConnect has 9.0 points for overall quality and 96% for user satisfaction. Likewise, you can also find out which software business is more dependable by sending an email inquiry to both and see which company replies faster.
We realize that not all companies have the time to test dozens of different solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the CRM Software category are: Salesforce CRM, Freshsales, HubSpot Smart CRM.
A hybrid CRM platform that unifies the capabilities of a business process management system with customer relationship management. As such, users can design, automate, and re-engineer the processes that make up their operations.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
No Help Desk Software will be perfect enough to solve all the requirements of a specific team. Though core features of vtenext and ScreenConnect should matter you should also thoroughly study the integrations provided by every app. Very often you will already be using various kinds of SaaS software in your company and it’s always more beneficial to select solutions that integrate well with one another. If you do that you can be certain of a smooth transfer of data between your teams and apps, which can significantly reduce time devoted to migrating between one service and the next.
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