What is better VOC Hub or Qualtrics CX? If you need an efficient Customer Experience Management Software product for your organization you need to take time to assess various alternatives. It doesn’t have to be tricky, and can be as easy as matching their features in a table like the one below. You will also get a quick idea how each product functions. For instance, on this page you can check VOC Hub’s overall score of 7.8 and compare it against Qualtrics CX’s score of 9.1; or VOC Hub’s user satisfaction level at 75% versus Qualtrics CX’s 100% satisfaction score.
The evaluation can help you identify the strengths and weaknesses of each service, and make up your mind on which fits you requirements better. Aside from the robust features, the application that is easy to understand and use is always the better product.
People who are pressed for time or could use a Customer Experience Management Software suggestion from our team may want to investigate these top choices for the current year: Smartlook, Zendesk, Alchemer.
SandSIV VOC Hub (Voice Of The Customer) is a SaaS-based customer intelligence platform that leverages big data technologies to capture, analyze, and gauge customer feedback.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
The software examined on this page are only a sliver of our complete Customer Experience Management Software category and you should take into account that there could be more reliable solutions out there. If you want to ensure you make the optimal decision for your team we strongly encourage you to test more products first. You can also consider to check out our top 10 Customer Experience Management Software list to see which software are in the current year the best ones and dominate the market.
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