What is better VOC Hub or Lithium? With various functionalities, pricing, conditions, and more to check, choosing the right Customer Experience Management Software for your firm is challenging. But by using our system, it is simple to match the characteristics of VOC Hub and Lithium including their general score, respectively as: 7.8 and 8.8 for overall score and 75% and 98% for user satisfaction.
You can also compare them feature by feature check out which application is a more suitable fit for your business. Keep in mind to ask for a free trial first before getting a plan to see how the solution works in real scenarios.
Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software solutions offered on the market, but among them these three caught our special attention: Alchemer, Zendesk, Smartlook.
SandSIV VOC Hub (Voice Of The Customer) is a SaaS-based customer intelligence platform that leverages big data technologies to capture, analyze, and gauge customer feedback.
Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.
Communities
Online Communities – Transform your website into a social destination.
Lithium Social Intelligence
Premium Gamification
Value Analytics and Benchmarking
Mobile/Responsive
Social Contests
Bulk Data API
Social Media Management
Social Publishing – Publish social content to drive deeper engagement in half the time.
Global Content Calendar
Campaign Planning
Content & Posting recommendations
Roles, workflows & approvals
Social Marketing Analytics
Reporting APIs
Social Response – Manage social customer service at scale while improving quality.
Lithium integrates with the following business systems and applications:
Facebook
Twitter
Google+
Microsoft
Salesforce
Klout
Social networks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Skype, Barclaycard, Symantec
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
If you are still having second thoughts about which service will be best for your company it may be a sound idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular each service is and how extensive is its online presence. For example, in case of Facebook VOC Hub has 1168 likes on their official profile while Lithium profile is liked by 5203 users.
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