What is better VOC Hub or Birdeye? You have such a wide range of Customer Experience Management Software alternatives in today’s market that picking the right product is often confusing. On our comparison page, you can actually assess the tool, pricing terms, available plans, and more details of VOC Hub and Birdeye.
You can evaluate their score (7.8 for VOC Hub vs. 9.0 for Birdeye) and user satisfaction level (75% for VOC Hub vs. 97% for Birdeye). The scores and ratings give you an overall idea how both these software products perform. Moreover, check if the software can integrate with existing business apps to ensure greater productivity.
We did our best to review all popular Customer Experience Management Software solutions that you can find out there, but among them these three deserved our special attention: Smartlook, Zendesk, Alchemer.
SandSIV VOC Hub (Voice Of The Customer) is a SaaS-based customer intelligence platform that leverages big data technologies to capture, analyze, and gauge customer feedback.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Every time you select a app that you think will be an actual asset for your team you shouldn’t simply focus on what professionals have to say about it. Quite frequently individual experience with the app may be different, depending on specific goals and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every service to give you an immediate overview of how actual users of VOC Hub and Birdeye estimate their contact with the software. Our system is based on advanced analysis of product mentions on other websites, social media and blogs, so you are going to receive a comprehensive and reliable overview of what other clients think about each software. In this case VOC Hub got a total satisfaction rating at 75% while for Birdeye 97% of people express they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
