What is better VIZOR or MiContact Center? If you need to get a convenient way to learn which Customer Support Software product is better, our unique algorythm gives VIZOR a score of 8.0 and MiContact Center a score of 7.8 for total quality and performance. In addition, VIZOR is rated at 98%, while MiContact Center is rated N/A% for their user satisfaction level.
You can also review their product details, including functions, tools, options, plans, prices, and many more. Find out if the software lets you to customize at least part of its funnels to guarantee it complements your own business procedures.
If you need to quickly decide on the optimal IT Asset Management Software according to our experts we advise you examine the following solutions: monday.com, ServiceNow Asset Management, Salesforce Service Cloud.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
MiContact Center solutions integrate across the portfolio to extend the contact center’s capabilities. These integrations include:
Outbound dialing and campaign management
Quality monitoring and call recording
Workforce management
Third-Party Contact Center Applications
Mitel has partnered with numerous third-party firms that provide complementary applications to MiContact Center Solutions, ensuring users have easy access to pre-integrated, best-in-class solutions.
These solutions include:
Customer Relationship Management
Presence and chat engines
Social media monitoring
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Make a Wish, Starwood Hotels and Resorts, Rock and Roll Hall of Fame and Museuem
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
MiContact Center offers a range of cloud contact center solutions with varying levels of functionality and complexity for businesses of all sizes.
Every time you pick a product that you believe will be an actual asset for your business you shouldn’t only focus on what experts have to say about it. In many cases personal experience with the software will vary, depending on specific goals and work processes. This is why in our reviews we also offer our User Satisfaction Rating for every solution to give you a quick overview of how actual users of VIZOR and MiContact Center evaluate their contact with the software. Our algorithm is built around detailed analysis of product appearances on other websites, social media and blogs, so you are going to get a full and credible landscape of what other customers think about each software. In this case VIZOR has a total satisfaction rating at 98% while for MiContact Center N/A% of people express they had a positive experience with it.
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