What is better VIZOR or Kommunicate? When you need a competent Customer Support Software product for your organization you have to take time to compare a wide range of options. It doesn’t have to be complex, and can be as straightforward as matching their features in a table like the one below. You will also get a good idea how each product operates. As an example, on this page you can see VIZOR’s overall score of 8.0 and compare it against Kommunicate’s score of 8.7; or VIZOR’s user satisfaction level at 98% versus Kommunicate’s 96% satisfaction score.
The comparison will allow you to see the pros and cons of each application, and choose which one matches your requirements better. Beyond the robust features, the solution that is easy to understand and use is always the better product.
At this time, the leading solutions in our IT Asset Management Software category are: Salesforce Service Cloud, monday.com, ServiceNow Asset Management.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
Both VIZOR and Kommunicate were reviewed by a team of independent SaaS experts who conducted a detailed examination of all crucial aspects of every solution. Their final rating was prepared by means of unique SmartScore system that provides a separate partial score to every element like: main features, customer support, mobile support, security, customer satisfaction and reviews in other media. We know useful features are not the only factor crucial to a business so we do our best to pay attention to all sides of a service prior to coming up with its final score.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
