What is better Vivocha or Vivantio? With different features, pricing, terms, and more to evaluate, finding the right Customer Support Software for your organization is hard. However making use of our system, it is simple to match the functions of Vivocha and Vivantio as well as their general rating, respectively as: 8.4 and 8.4 for overall score and N/A% and 93% for user satisfaction.
You can also compare them feature by feature check out which application is a more effective fit for your company. Keep in mind to use a free trial first before subscribing to experience how the software can benefit you in real setting.
We did our best to review all popular Live Chat Software solutions offered on the market, but among them these three deserved our special attention: Pipedrive, Vision Helpdesk, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Both Vivocha and Vivantio were tested by a panel of independent B2B experts who prepared a thorough analysis of all important elements of every app. Their ultimate score was calculated with unique SmartScore system that calculates a separate partial score to each component such as: main functionalities, customer support, mobile support, security, customer satisfaction and market presence. We realize useful features are not the only factor important to a company so we make sure we pay attention to all aspects of a product prior to calculating its final score.
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