What is better Vivantio or Wolken? Purchasing the proper Help Desk Software product is as simple as contrasting the good and weak characteristics and terms offered by Vivantio and Wolken. Here you can also match their overall scores: 8.4 for Vivantio vs. 8.0 for Wolken. Or you can look at their general user satisfaction rating, 93% for Vivantio vs. 100% for Wolken.
We suggest that you put some effort and study their differences and determine which one is the better choice for your organization. Moreover. keep in mind to factor in your company’s or industry’s unique case, for instance, a multilingual solution for a global staff or a mobile app to help you work in the field.
We realize that not all people have the time to examine a large number of different services, so we prepared a list of recommendations that you may find useful. Our top selections for the IT Service Software category are: LiveAgent, Freshservice, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Contact Wolken Software for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Wolken Enterprise Service Desk offers numerous 3rd party extensions like VOIP solutions, Network monitoring solutions, CRM solutions, and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wolken Enterprise Service Desk is an ITIL compliant and PinkVERIFY™-certified cloud-based help desk application designed and created to help you manage all internal incidents.
If you are still having doubts about which app will be best for your company it might be a sound idea to examine each service’s social metrics. These metrics are usually an indicator of how popular each product is and how big is its online presence. For example, in case of Facebook Vivantio has 0 likes on their official page while Wolken profile is liked by 0 people.
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