What is better Vivantio or SherpaDesk? When selecting the right Customer Support Software for your enterprise our recommendation is that you assess the functions, prices, along with other important information about the product and vendor. Here, you can check the parallels and distinctions between Vivantio (overall score at 8.4 and user satisfaction at 93%) and SherpaDesk (overall score at 7.5 and user satisfaction at 100%).
You may also check out their specific modules, such as tools, plans, rates, terms and conditions, etc. Similarly, read the terms carefully for information on extra charges, like, setup fees, independent customer service, upgrade fees, disk space fees, and others.
We know that not all businesses have enough time to try out a wide range of different services, so we created a list of suggestions that you may find useful. Our top selections for the IT Service Software category are: Freshservice, Zendesk, LiveAgent.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
SherpaDesk integrates with the following business systems and applications:
Salesforce Sales Cloud
QuickBooks
FreshBooks
QuickBooks Online
Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
It may not always be enough to simply compare Vivantio and SherpaDesk against each other. While specific features, pricing plans and user comments are all important and should be included when making a final decision, you should also pay attention to the recognition and awards won by every service. In many cases a less known software may turn out to be a great choice that was distinguished with industry awards such as our Supreme Software Award which proves that regardless of limited market presence it’s a worthy contender to the solutions that dominate the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
