What is better Vivantio or Remedyforce? There is a wide range of Help Desk Software products available for businesses right now. The ideal way to find out which one fits your needs best is to check them side by side. For instance, here you can assess Vivantio and Remedyforce for their overall score (8.4 vs. 8.1, respectively) or their user satisfaction rating (93% vs. 83%, respectively).
It’s also possible to compare their features and pricing terms along with other valuable details below. When matching products make sure you compare their corresponding features and mark their disparities to get a clearer picture of both deals. What is more keep in mind to assess non-core factors like security, backup, usability, and customer service.
At this time, the most significant solutions in our IT Service Software category are: LiveAgent, Freshservice, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be enough to just compare Vivantio and Remedyforce against each other. While useful tools, pricing plans and user comments are all important and should be considered when making a final choice, you should also pay attention to the recognition and awards claimed by every app. Frequently a less dominant app may turn out to be a great choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which reveals that regardless of limited market popularity it’s a significant rival to the products that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
