What is better Vivantio or Pipeline CRM? Different organizations need different types of CRM Software. To find out which one fits your needs, consider assessing various options feature by feature along with their conditions and prices. Similarly, you may get a quick idea of their overall performance and customer feedback by checking our smart scoring system.
The results are: Vivantio (8.4) vs. Pipeline CRM (9.0) for general quality and performance; Vivantio (93%) vs. Pipeline CRM (97%) for user satisfaction rating. Check out their strong and weak points and see which software is a better choice for your company. An effective, simple tip is to note down the pros and cons of both applications side by side and see which solution has more benefits.
In the event you would like to quickly identify the top IT Service Software according to our review team we recommend you try out one of these solutions: LiveAgent, Freshservice, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Pipeline CRM has three-tiered pricing plans: Start Plan, Develop, and Grow. All of them are also available in both monthly and yearly payment schemes. Here are the three pricing plans and their features:
Start Plan – $29/month or $25/month billed annually
Pipeline CRM has an Open API offering. So, you can connect it to virtually any third-party software tool. Also, it has a wide range of built-in integrations. These include those with:
Google Apps
MailChimp
Outlook
Excel
Help Scout
Zapier
QuickBooks
Paycove
Meldium
ActiveDemand
Userlike
INinbox
Finer.io
Bitium
Import2
123 Form Builder
WebMerge
PieSync
Kixie
CallRail
Zapup
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fujifilm, Matific, RCG Ventures
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Designed by salespeople for salespeople, the software helps users organize their sales pipeline and monitor their performance and progress. The platform is known for its comprehensive sales-centric reporting and analytics tools that can provide insights to optimize the sales process.
If you are still having second thoughts about which service will work best for your company it might be a sensible idea to take a look at each service’s social metrics. Such metrics are quite often a way to see how popular each product is and how wide is its online presence. For instance, in case of Facebook Vivantio has 0 likes on their official profile while Pipeline CRM profile is liked by 10000 users.
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