What is better Vivantio or HaloITSM? Today’s businesses want the most effective Customer Support Software product to stay competitive. On this page we help you with buying the best software, by allowing you to evaluate Vivantio and HaloITSM down to the very details of their individual functions.
You may as well check our general scoring values, which rate the software overall quality and performance. Vivantio got a 8.4 score, while HaloITSM has a score of 8.0. Likewise, you can compare their general user satisfaction rating: 93% (Vivantio) against 95% (HaloITSM). Don’t forget to choose the software that best addresses your most urgent needs, not the software with the higher number of features.
We know that not all businesses have the time to test a large number of different services, so we prepared a list of suggestions that you may find useful. Our top selections for the IT Service Software category are: Zendesk, LiveAgent, Freshservice.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
HaloITSM provides various pricing options for companies and teams to choose from. It also offers an enterprise pricing plan designed for organizations that need a higher level of ITSM expertise to achieve their goals. Here are the details:
The IT System 10 Agents – £65/user/month; 25 Agents – £59/user/month; 50 Agents – £55/user/month; 100 Agents – £49/user/month; 200 Agents – £45/user/month; 500 Agents – £35/user/month.
The software examined on this page are merely a small part of our complete Customer Support Software category and you should take into account that there may be better solutions available. If you would like to ensure you make the best possible choice for your business we definitely suggest that you analyze more solutions first. You may also want to study our top 10 Customer Support Software ranking to find out which apps are at the moment the highest-ranking ones and dominate the market.
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