What is better Vivantio or Corvisa Contact Center? You can use our scoring system to help you get a general idea which Help Desk Software product is more suitable for your company. For overall product quality, Vivantio received 8.4 points, while Corvisa Contact Center received 7.0 points. Meanwhile, for user satisfaction, Vivantio scored 93%, while Corvisa Contact Center scored 100%.
Specifics of their unique elements, tools, supported platforms, customer service, and more are provided below to help you get a more correct assessment. Don’t forget to get only the features your company needs so as not to waste money for features that are unnecessary.
Users who don't have much time or would like to get a IT Service Software suggestion from our team might want to examine these top choices for the current year: LiveAgent, Freshservice, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be enough to just compare Vivantio and Corvisa Contact Center with one another. While specific functionalities, cost and customer comments are all important and should be included when making a final decision, you should also take a look at the recognition and awards merited by every product. In many cases a less known solution may turn out to be a great choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which proves that in spite of smaller market presence it’s a worthy rival to the apps that dominate the market.
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