TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Computer Telephony Integration (CTI)
- Interactive Voice Response (IVR)
- Automated Call Distribution (ACD)
- Advanced Call Routing
- Preview Dialer
- Power Dialer
- Progressive Dialer
- Agent Monitoring
- Reporting Dashboard
- Contact Management
- Lead Nurturing Tools
- Call Campaign Management
- Automated Workflows
- Cloud PBX Integration
- Native Salesforce Integration
- Open Source Toolkit
- Built-in Testing & Deployment
Pricing Info
Pricing Info
Pricing is available by quote only. Contact Corvisa directly for more pricing details.
Integrations
Integrations
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
All Star, Forsythe Appraisals, D&S Global Solutions, TOTO
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Your complete communications suite. Contact center software & telephony solutions for every business.
Company Email
sales@corvisacloud.com
Contact No.
Company's Address
1610 N. Second Street
Suite 101
Milwaukee, WI 53212
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
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When you pick a service that you are sure will be an actual asset for your business you shouldn’t simply focus on what professionals have to say about it. Quite frequently individual experience with the solution may change, depending on specific preferences and work processes. That’s why in our reviews we also give our User Satisfaction Rating for every solution to give you a quick impression of how actual users of Corvisa Contact Center and TeamSupport evaluate their experience with the solution. Our algorithm is based on advanced analysis of product mentions on other websites, social media as well as blogs, so you will obtain a comprehensive and credible picture of what other people think about every service. In this case Corvisa Contact Center has a total satisfaction rating at 100% while for TeamSupport 99% of users claim they had an enjoyable experience with it.
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