What is better Vivantio or CommBox? Specific organizations require different types of CRM Software. To find out which solution suits you, think about evaluating various solutions feature by feature an taking into consideration their terms and pricing. Likewise, you can get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.
The results are: Vivantio (8.4) vs. CommBox (8.0) for all round quality and efficiency; Vivantio (93%) vs. CommBox (96%) for user satisfaction rating. Examine their high and weaker points and find out which software is a better choice for your company. An effective, simple way is to list the advantages and disadvantages of both services next to each other and check which solution is better.
In case you you need to quickly find the top IT Service Software according to our review team we suggest you take a look at these solutions: Freshservice, LiveAgent, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In case you are still having second thoughts about which solution will work best in your case it may be a sound idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular a given service is and how extensive is its online presence. For instance, in case of Facebook Vivantio has 0 likes on their official page while CommBox profile is liked by 21888 people.
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