What is better Vision Helpdesk or Hipporello Service Desk? To make sure you acquire the most effective and productive Help Desk Software for your company, you should compare products available on the market. For example, here you may match Vision Helpdesk’s overall score of 9.2 against Hipporello Service Desk’s score of 8.0. You can also compare their general user satisfaction: Vision Helpdesk (99%) vs. Hipporello Service Desk (100%).
Moreover, you can assess their good and bad points feature by feature, including their offered terms and pricing. By comparing products you are improving your chances to pick the right software for your needs. Of course you should know your unique needs to realize which service meets those needs.
We did our best to review all popular Help Desk Software products offered out there, but among them these three caught our special attention: Freshdesk, Salesforce Service Cloud, Zendesk.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Every time you choose a software that you are sure will work best for your business you shouldn’t only pay attention to what experts have to say about it. Very often individual experience with the product may change, depending on specific preferences and work processes. This is why in our reviews we also give our User Satisfaction Rating for every solution to give you a reliable overview of how actual users of Vision Helpdesk and Hipporello Service Desk evaluate their experience with the app. Our algorithm is based on detailed analysis of product mentions on other sites, social networks and blogs, so you are going to obtain a complete and credible overview of what other people think about each app. In this example Vision Helpdesk has a total satisfaction rating at 99% while for Hipporello Service Desk 100% of users express they had an enjoyable experience with it.
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